Can customers book appointments online?

Yes. Your shop gets a public booking page where customers pick a service, a real available time slot, and their vehicle. You control which services are bookable and the hours and rules behind the availability.

Do bookings land on my calendar automatically?

Your choice. Auto-accept puts them straight on the calendar; manual-review mode holds them in a pending queue until you approve or reject each one.

How do appointment reminders work?

GarageFlow sends confirmations and reminders automatically over email and WhatsApp, respecting each customer’s opt-in preferences.

Can returning customers see their bookings?

Yes. The customer portal (Google sign-in) lists their vehicles and their upcoming and past bookings, and lets them book faster with a saved vehicle.

Scheduling

A calendar that
fills itself.

Customers book online against your real availability; you approve, assign techs, and let confirmations and reminders send themselves. The week plans itself before Monday.

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Calendar

WeekMonthDay2 pending

8:0010:0012:0014:0016:00

Mon

Brake job · Civic

Tue

Wed

Timing belt · Corolla

Thu

Oil change · Outback

Fri

Diagnosis · pending

Eleven jobs booked this week — most of them placed by customers, against hours you set once.

A booking becomes an appointment, an appointment becomes an order on the board, with the customer and vehicle already attached.

SchedulingWorkflow Estimates

Let customers book while you sleep.

Your public booking page walks customers through service, time, and vehicle in a few taps, showing only slots you actually have, based on your weekly hours and booking rules. Returning customers can sign in with Google and pick a saved vehicle.

Self-service booking wizard with real availability, not a contact form
You choose which services are bookable, and set weekly hours and rules
Customer portal with Google sign-in shows their vehicles and bookings

Demo Auto Shop Secure link

Book an appointment

ServiceTimeYouConfirm

Oil & filter change45 min

Wed6Thu7Fri8Mon11

8:309:3011:0013:00

Only the slots the shop actually has. 10:00 and 14:00 are already taken.

Your vehicleSigned in with Google

2019 Subaru OutbackSaved · 42,300 km2015 Honda Civic LXSaved

Or add a new one. Nothing is re-typed for a car the shop already has.

Thursday 7 · 9:30Oil & filter change · 45 min

Confirm booking

A confirmation email goes out the moment you press it.

Auto-accept, or approve every booking first.

Run bookings straight onto the calendar, or switch on manual review and work a pending queue with one-tap approve and reject. Reschedule, cancel, and assign one or several technicians to each appointment.

Manual-review mode with a pending bookings queue
Approve, reject, reschedule, and cancel from the calendar
Assign multiple technicians per appointment

Review bookings before they landNothing reaches the calendar until you approve it

Auto-accept inside your hoursBooks straight onto the calendar

Pending · 2

Ben OlaDiagnosis · Fri 13:00 · new customerApproveReject

Marcus SilvaBrake inspection · Mon 11:00 · returningApproveReject

Sarah Mitchell · Thu 9:30Approved

AssignedMGTS2 technicians

RescheduleReassignCancelon the calendar

Approving one sends the confirmation and puts the car on the board for that day.

Reminders go out without you.

Confirmations and appointment reminders send automatically over email and WhatsApp, honouring each customer’s opt-in. The dashboard buckets what’s coming (today, tomorrow, this week) so the morning huddle takes one glance.

Automatic confirmations and reminders by email and WhatsApp
Customer opt-in respected per channel
Week, month, and day calendar views with technician and source filters

Today

Tomorrow

This week

Thu 9:30 · Oil changeSarah Mitchell · Subaru OutbackMGTS

ConfirmationSent on bookingEmail

ReminderDay before · 17:00WhatsApp

Thu 11:00 · Brake inspectionMarcus Silva · Golf TDIEmail

WeekMonthDayAll techniciansOnline bookings

Skipped elsewhere this week · 3

2 Opted out of WhatsApp1 No mobile number

A customer who opted out of a channel is skipped on that channel, and the send is recorded with the reason rather than dropped quietly.

Next to this, in the same flow.

The two features this one takes from or hands on to, and what actually crosses between them.

Hands off to

WorkflowA confirmed appointment lands on the board as an order card on the day it is due.

Hands off to

EstimatesThe customer and the vehicle come across with the booking, so pricing the job starts at the first service line.

All eleven features

Common questions.

Have a question not answered here? Contact us.

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Cancel anytime

A calendar thatfills itself.