One page per customer, everything attached.
Each customer page carries their orders, appointments, estimates, and files in tabs, with their vehicles a click away. The relationship history is the CRM; you don’t maintain it, it accumulates.
- Tabs for service history, appointments, estimates, and files
- All the customer’s vehicles linked from one profile
- Files and documents stored against the customer
Vehicles
2021 Civic LX
4 orders
2017 Mazda 6
2 orders
Files holds the estimates and invoices already sent to them. Credits holds what an overpayment left behind. Neither is a folder anyone has to keep.