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Everything you need to run the shop

Step-by-step guides for every part of GarageFlow, written against what the product actually does.

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Set up your shop

What happens after you sign up — the setup wizard, the checklist on your dashboard, and why verifying your email matters before you send anything.

Pricing matrices

How part-cost bands turn supplier cost into a sell price — and what happens to a part no band covers.

Labor matrices

How hour bands turn your door rate into the rate a job actually bills at, and which rate the customer sees.

Labor rates

Your hourly rates, which one a new labor line picks up, and what happens to old orders when a rate changes.

The order workflow

The six statuses an order passes through, what each one changes behind the scenes, the workflow board and list views, and how finished jobs get filed.

Estimates and authorization

How an estimate becomes an authorized repair order — the workflow statuses, what the customer signs, recording an approval yourself, and what happens when you edit after approval.

Browse by topic

Getting started

Sign up, finish onboarding, verify your email and invite the team.1 article

Pricing & rates

Pricing matrices, labor matrices, labor rates, canned services, taxes and fees.3 articles

Estimates & orders

Building estimates, customer authorization, repair orders and workflow statuses.2 articles

Inspections

Inspection templates, sending results to the customer, and triaging what they approve.1 article

Invoicing & payments

Invoices, payment terms, reminders, and taking card payment online through Stripe.2 articles

Customers & vehicles

Customer records, contact preferences, vehicles, mileage logs and the customer portal.1 article

Scheduling

Appointments, the calendar, and your public booking page.1 article

Messaging

Message templates, WhatsApp, and who gets notified about what.1 article

Inventory & parts

Parts, stock levels, reservations and vendors.1 article

Reports

Sales, labor and aging reports, exports, and scheduled report emails.1 article

Integrations

Syncing customers, invoices and payments with QuickBooks Online or Xero.1 article

Account & billing

Your plan, the trial, and managing the GarageFlow subscription.1 article

Still stuck?

Send us the shop name and what you were trying to do. We reply within one business day.

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